![Venngo CorporateAsset 2.svg]](https://helpcentre.venngo.com/hubfs/Venngo%20CorporateAsset%202.svg)
Platform Specific Questions
All questions related to the Venngo app features and tools: Augmented Reality (AR), browser extension, Privacy and Security, Perks Nearby, Tickets Marketplace
Browser Extension
- Step by step Venngo extension download guides
- Does it work on the mobile browser?
- Will it work for someone else if they are using my computer/laptop?
- What happens if nothing pops up or doesn’t show case any discounts?
- What is the Venngo Browser Extension?
- Why should I use Venngo extension?
- How do I know if the Venngo extension is working?
- How do I know the Venngo Browser extension doesn't contain any malware/virus?
- Do I need to get the browser extension to get the discounts?
- What happens when if I have multiple saving and couponing browser extensions installed?
- Is Venngo available for all browsers?
- I don’t know my company’s url?
- How do I sign up?
- Is Venngo safe?
- Why is there no discount showing up when I'm shopping on certain sites?
- How do I uninstall the browser extension?
- How do I download the Venngo browser extension?
- How do I use the Venngo browser extension?
- The browser extension is not functioning properly. How do I troubleshoot this?
- Is it necessary to have the browser extension to use a perk?
Privacy and security
Perks Nearby Augmented Reality Tool
Application Tutorials
Built-in Ticket Marketplace
- I live in Ontario, why is only Ontario events restricted for me but I can buy for other locations?
- What question is your article answering?When will tickets for Ontario events be available again?
- Why are tickets not showing for events in Ontario?
- Can I buy tickets on mobile?
- What is the new ticket search bar on Venngo?
- How do I buy tickets?
- Do I need to purchase the tickets I find on the Venngo platform directly on the platform itself?
- Who issues the tickets?
- Is it safe to enter my credit card information?
- Who sets the ticket prices?
- When are tickets available on Venngo?
- How can Venngo offer no service fees when other ticket sites charge extra fees?
- How do I know the tickets are legitimate?
- Why are some tickets available on Venngo if they are sold out elsewhere?
- How will I receive my tickets?
- Are tickets delivered digitally?
- Can I sell my tickets on Venngo?
- Can I get a refund?
- I have not received my tickets. Who do I contact?
- Do you guarantee the best prices?
- Can I print my tickets?
- Can I transfer or give my tickets to someone else?
Travel Booking Feature
- What is the cancellation policy?
- Are there any hidden fees? How will I know what is included in the fees?
- How can I modify or cancel my reservations?
- Can I use this booking system for all the hotels I see on Venngo?
- What is the booking feature I see on Venngo?
- If my booking is canceled by the hotel/flight, how will I get my refund?
- How do I know if my booking was successful?
- Can I earn points from my hotel loyalty program?
- Can I combine offers?
- How are you able to offer these discounts?
- Is it safe to use my credit card on Venngo for booking hotels and flights?
- Who can I contact for assistance if I encounter issues at the hotel?
- Where can I find detailed FAQs of the booking system?