Help Centre
English
Français
Go to www.venngo.com
Français
Perks & Discounts
For Users
Account Management
Emails and Promotions
Billing and payments
Mobile app
For Program Administrators
For Merchants
SMB's
New Clients
Perks & Discounts
Perks General Questions
GoodLife Fitness
Cineplex
eGift Cards
Spinwheel
Product Specific Questions
Browser Extension
Privacy and security
Perks Nearby Augmented Reality Tool
Application Tutorials
Back to home
Help Centre
Perks & Discounts
For Users
Account Management
Emails and Promotions
Billing and payments
Mobile app
For Program Administrators
For Merchants
SMB's
New Clients
Perks & Discounts
Perks General Questions
GoodLife Fitness
Cineplex
eGift Cards
Spinwheel
Product Specific Questions
Browser Extension
Privacy and security
Perks Nearby Augmented Reality Tool
Application Tutorials
Perks & Discounts
All your perk related questions including special perks like Spinwheel, Gift Cards, Venngo Voyager, GoodLife Fitness and Cineplex.
Perks General Questions
How do I take advantage of a discount or offer?
How do I see discounts and offers that I can use near me?
I made a purchase and forgot to use my perk. Can I still get the discount?
How often are perks updated?
Why don’t I see any perks when I log in?
Perk code is not applying at checkout.
No discount/offer is shown online when offer should be automatically applied.
Can I use a perk more than once?
The perk says it’s expired, but I still see it listed.
How do I suggest a perk?
How do I use Perks Nearby?
The link provided of the perk is broken. How do I report this?
See more
GoodLife Fitness
GoodLife Fitness FAQ's
How do I know if I’m qualified for the GoodLife Fitness perk?
Where can I locate my unique perk code?
I’m encountering a validation error despite providing the correct information. Who do I contact for assistance?
Cineplex
Can I get a refund for Cineplex coupons?
How do I use my Cineplex voucher purchased on the Venngo program?
It has been more than 24 hours since purchasing and I have not yet received my tickets.
Concession coupon could not be redeemed in-theatre.
Error message when redeeming admission voucher online.
See more
eGift Cards
What are eGift Cards on the Venngo platform?
Who can purchase discounted eGift Cards?
What types of eGift Cards are available?
How do I purchase a gift card?
Are these physical or digital gift cards?
How long does it take to receive my eGift Card(s)?
Are there any limits on how many eGift Cards I can purchase?
Can I use multiple eGift Cards in one transaction?
Can I get a refund or cancel my eGift Card purchase?
Do eGift Cards expire?
What should I do if I don’t receive my eGift Card(s)?
What should I do if my eGift Card doesn’t work?
Can I gift a discounted eGift card to someone else?
Are the discounts always the same?
How often are new eGift Cards added?
What if I bought the wrong eGift Card and need to cancel my order?
What is the maximum value I can add to an eGift Card?
I bought a Visa/MC gift card? Do they work like regular eGift Cards?
What do I do when I have questions or an issue with the eGift Cards I purchased, who do I contact? (i.e. I didn’t receive my e-Gift Cards, I need to re-send it, what is my balance etc.)
Why is RUNA NETWORK LIMITED (“RNL”) on my Visa bill?
Why do I see the word payouts when I am checking out and if I want to send an email to myself or someone else?
See more
Spinwheel
What is the Spin Wheel?
How do I play?
How do I find the Spin Wheel?
When are the winners announced?
What are the prizes?
See more