When signing up, error messages that appear will typically let you know what the error is. Such error messages can be:
- You have an existing account
- You need to sign-in using your organization’s portal to validate your SSO
- If you need to resend an activation email.
If you are encountering error messages, here are a few things you might want to check:
- Ensure you are using the correct information for your organization, such as ID number, membership number, etc.
- Email addresses & passwords are case sensitive.
- If none of this applies, please use the chatbox to contact support.