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Perks & Discounts
All your perk related questions including special perks like Spinwheel, Gift Cards, GoodLife Fitness, Cineplex...
Perks General Questions
- How do I take advantage of a discount or offer?
- How do I see discounts and offers that I can use near me?
- I made a purchase and forgot to use my perk. Can I still get the discount?
- Why don’t I see any perks when I log in?
- Perk code is not applying at checkout.
- No discount/offer is shown online when offer should be automatically applied.
- Can I use a perk more than once?
- The perk says it’s expired, but I still see it listed.
- How do I suggest a perk?
- How do I use Perks Nearby?
- The link provided of the perk is broken. How do I report this?
GoodLife Fitness
Cineplex
- How do I use my Cineplex voucher purchased on the Venngo program?
- Can I get a refund for Cineplex coupons?
- It has been more than 24 hours since purchasing and I have not yet received my tickets.
- Concession coupon could not be redeemed in-theatre.
- Error message when redeeming admission voucher online.
eGift Cards
- Who can purchase discounted eGift Cards?
- What types of eGift Cards are available?
- How do I purchase a gift card?
- Are these physical or digital gift cards?
- How long does it take to receive my eGift Card(s)?
- Are there any limits on how many eGift Cards I can purchase?
- Can I use multiple eGift Cards in one transaction?
- Can I get a refund or cancel my eGift Card purchase?
- Do eGift Cards expire?
- What should I do if I don’t receive my eGift Card(s)?
- What should I do if my eGift Card doesn’t work?
- Can I gift a discounted eGift card to someone else?
- Are the discounts always the same?
- How often are new eGift Cards added?
- What if I bought the wrong eGift Card and need to cancel my order?
- What is the maximum value I can add to an eGift Card?
- I bought a Visa/MC gift card? Do they work like regular eGift Cards?
- What do I do when I have questions or an issue with the eGift Cards I purchased, who do I contact? (i.e. I didn’t receive my e-Gift Cards, I need to re-send it, what is my balance etc.)
- Why is RUNA NETWORK LIMITED (“RNL”) on my Visa bill?
- Why do I see the word payouts when I am checking out and if I want to send an email to myself or someone else?
- How do I find gift cards on the Venngo platform?
- What are eGift Cards on the Venngo platform?
Spinwheel
Weekly Flyers
- How is my personal data protected when using Weekly Flyers?
- Why do I see the Flipp logo in the flyers?
- How can I remove the Flipp download banner?
- Has Venngo merged with Flipp?
- Do I need to download Flipp to use the WorkPerks/ CustomerPerks/ MemberPerks app?
- Why am I seeing the download button for Flipp on the WorkPerks/ CustomerPerks/ MemberPerks mobile app?
- Do the Weekly Flyers only promote publicly available offers?
- How do I use Weekly Flyers?
- How can Weekly Flyers support my financial wellness?
- Are Weekly Flyers available on the mobile app?
- Does the Weekly Flyers store cookies?
- Can I advertise my brand on the flyers?
- Where do I locate the Weekly Flyers in the mobile app?
- Can I combine all Venngo perks with Weekly Flyer offers?
- Can I add any restrictions to the flyers being promoted?
- What are Weekly Flyers on the CustomerPerks/ MemberPerks/WorkPerks platform?
- Can the Weekly Flyer feature be removed if requested?
- Do Flyers show local deals?
- Where do you obtain the flyers from?