The issue you are experiencing could be attributed to the password being case sensitive.
Certain phones have a tendency to automatically capitalize the first letter when entering text. We kindly ask you to double-check and ensure that the capitalization of your password matches the one you originally set during registration. Pay careful attention to any uppercase or lowercase letters that may be part of your password. Ensuring the correct capitalization is crucial for successful authentication.
If you continue to encounter difficulties after verifying the capitalization of your password, please let us know, and our support team will be more than happy to assist you further in resolving this issue.